Dear Mr. Carney
I am writing to apply for the Customer Relationship Manager position with DynaMart. I possess 15 years of customer service experience in various industries including both telephone and in-person venues. In my position as Customer Service Lead at Remco I process customer exchanges handle disputes and answer questions.
I am flexible and detail oriented. I enjoy the challenge of helping to resolve issues and make customers satisfied. My pleasant personality combined with an ability to think critically and resolve problems quickly make me an ideal candidate for the position of Customer Relationship Manager. I have often been praised for my diplomacy and tact. I feel I would bring this same level of professionalism to DynaMart as Customer Relationship Manager.
I possess the qualities and expertise to work well with the DynaMart team and its client base. Please contact me when it is convenient for you in order to discuss my qualifications in person. I look forward to hearing from you and thank you for your time.
120 Vyse Street
10th May 2015
Dear Ms Graham,
This letter is to express my interest in your vacant position for a Relationship Manager, which was recently advertised on the Dayjob.com website.
I have experience which I feel is highly relevant to your position, not least my ability to lead all aspects of a client’s relationship across a wide range of business processes, applications and information technology.
I am confident in my ability to have a major strategic impact on the long-term success of your enterprise. By having a straightforward, entrepreneurial and optimistic outlook I can easily develop and enhance long-term client relationships with your clients at senior levels.
I have the potential to be one of your top performers.
After reading your job description I quickly realised the match between you requirements and my ability to utilize customer-focused principles, practices and techniques in order to retain, manage and expand major accounts. I can bring to the table my experience of communicating client requirements, obtaining referrals from existing customers and serving as a primary contact with assigned prospective and current customers.
Throughout my career I have consistently come up with alternative solutions and options to seemingly intractable problems. Furthermore, I can drive change in a way that brings immediate benefit and am able to deal with sensitive situations without damaging an existing relationship.
On a personal level I am not afraid to make important decisions and can be decisive in ambiguous situations.
Right now I want to join a company which believes that its employees are its most important asset and treats them accordingly.
If required I can provide you with excellent references from my current and previous employers. Please do not hesitate to contact me if you feel that I could be a suitable candidate for your position.
Tel: 0044 121 638 0026
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